The University of Toledo Libraries : Jolene M. Miller, MLS, BS, AHIP

Assistant Director, Mulford Health Science Library Instructor, Physician Assistant Studies Adjunct Instructor, Occupational Therapy jolene.miller@utoledo.edu 419.383.4959

Education

• Bachelor of Science in Biology, The Ohio State University, June 1991
• Master of Library Science, Kent State University, May 1994
• Graduate Certificate in Medical and Health Sciences Education, Medical College of Ohio, June 2003
• Doctoral course work in educational research and measurement and educational psychology, University of Toledo

Experience

As Assistant Director, Jolene oversees the daily operations of the Mulford Library with the competent help of the Coordinator of Access Services and the Coordinator of Library Computer Services. She also participates in Mulford reference and educational services. She participates in providing multifaceted reference service in the library (face-to-face, phone, email, chat, IM), meets with faculty and staff in their offices or labs; conducts literature searches for clinical care and research; and has been a guest lecturer in courses in the Colleges of Health Science and Human Service, Medicine, and Nursing. She is closely involved with the Department of Physician Assistant Studies, in which she is the Scholarly Project Coordinator. Jolene facilitates problem-based learning small groups of first-year medical students and coordinates "Mastering the Biomedical Literature: Skill Sets for the Virtual Environment,"  a two-week elective for fourth-year medical students. She selects material in the pre-clinical sciences for Mulford.

Jolene has worked at the Mulford Library since 1995, when she was hired as the Reference/Education Librarian; in 2005, she became the Coordinator of Information Services. Prior to her work at the University of Toledo (Medical College of Ohio; Medical University of Ohio), Jolene worked as a reference/instruction librarian at Cleveland State University.

University Service

• University of Toledo Biomedical Institutional Review Board
• Department of Physician Assistant Studies Admissions Committee
• Department of Physician Assistant Studies Scholarly Project Coordinator
• College of Graduate Studies Representative for MSN thesis defenses
• Chair, University Libraries, eLearning, and Academic Support Diversity Committee
• Secretary of the University Libraries Faculty

Professional Service

• Medical Library Association: MLA News Editor Search Committee, 2005; Credentialing Committee, 1997-2000
• Midwest Chapter, Medical Library Association: 2009 Meeting Registration Chair, 2007-present 
• Academic Library Association of Ohio:  Board Member, 2004-2006; Chair of Research and Publications Committee, 2005-2006 

Research Interests

• Measurement of the information seeking skills of undergraduate and graduate health sciences students

• Porter, M. A., & Miller, J. M. (2008). Mastering the biomedical literature: Preparing for learning-centered practice. Poster presentation at Association of American Medical Colleges, Central Group on Educational Affairs Spring Meeting, Columbus, Ohio, 10 April 2008.
• Porter, M. A., & Miller, J. M. (2006). Reference triage at the Medical University of Ohio: Just-in-case to just-in-time at the Mulford Library. In Connor, E. (ed.), An Introduction to Reference Services in Academic Libraries (pp. 23-33). New York: Haworth Press.
• Miller, J. M. (2004). Issues surrounding the administration of a credit course for medical students: Survey of U.S academic health science librarians. Journal of the Medical Library Association, 92(3), 354-363. [PubMed Central]
• Miller, J. M. (2003). Learning to make a difference to students in specialized programs: Adapting the Texas Information Literacy Tutorial for students in the health sciences. Poster presentation at the Association for Academic and Research Libraries Conference, Charlotte, North Carolina, 12 April 2003.
• Miller, J. M. (2001). A framework for the multiple roles of librarians in problem-based learning. Medical Reference Services Quarterly, 20(3), 23-30.
• Miller, J. M. (2001). [Author and subject indexes]. In Bond, T. G., & Fox, C. M. (Eds.), Applying the Rasch model: Fundamental measurement in the human sciences (pp. 245-255). Mahwah, NJ: Lawrence Erlbaum Associates.
• Miller, J. M. (2000). Problem-based learning inside and out: Multiple roles for librarians. Poster presentation at the Academic Library Association of Ohio Annual Meeting, Ashland University, 3 November 2000.

Jolene also reviews resources for Choice Magazine and serves as a librarian-selector for Doody's Core Titles.

Grants & Awards

• Medical Library Association, Academy of Health Information Professionals, Distinguished Level, 2007
• Medical Library Association Research, Development, and Demonstration Grant, $200, 2000
• Medical Library Association Frank Bradway Rogers Information Advancement Award for work on HealthWeb, 1998